Refund policy

At our brand, we strive for your complete satisfaction. Our return and exchange policy is as follows:

  • Returns and Exchanges: If you are not satisfied with your purchase, please contact us within 7 days of delivery. You must ship the items back to us within 14 days of delivery.

  • Cancellations: We accept cancellations within 24 hours of purchase. If you encounter any issues with your order, please reach out to us promptly.

  • Custom or Personalized Orders: Due to the nature of custom or personalized items, we cannot accept returns or exchanges unless the item arrives damaged or defective.

Conditions of Return

  • Return Shipping Costs: Buyers are responsible for the cost of return shipping.

  • Original Condition: If the item is not returned in its original condition, the buyer will be responsible for any loss in value.

Your satisfaction is our priority. If you have any questions or concerns about your order, please do not hesitate to contact us.